Support

Mochi Color: Pop & Paint · version 1.0 for iPhone and iPad (iOS 26 or later)

1. Getting started

The home screen has three ways in: To Color lists the 100 built-in designs, Photo picks a photo from your library, and Camera takes a new one. Use the Level buttons (1 to 5) and the Animals, Treats and Wonders filters to find a design, then tap it to open the coloring screen.

Coloring

• Pick a numbered color at the bottom, then tap a matching square, or hold briefly and drag to paint several squares in one stroke.
• Pinch with two fingers to zoom and move. While zoomed in, a one-finger drag moves the picture; pause briefly before dragging to paint instead.
• Fit picture returns to the whole picture. The magnifier button, Find a square for this color, zooms to a square that still needs the selected color.
• Undo takes back the last stroke.
• Progress is saved automatically. You will see Saved next to Undo once the latest change is stored.

2. Photos and camera

After choosing a photo or taking one, the Make it yours screen lets you drag to crop and pinch to zoom, then compare the five Detail level previews. Tap Start coloring when you like the result.

• A clear photo with one large subject looks best, especially at levels 1 to 3. Faces and small details need level 4 or 5.
• A photo stored only in iCloud may need a moment to download through Apple's photo picker first.
• If Camera is unavailable, open your device's Settings, find Mochi Color and allow Camera, or use Photo or a built-in design instead.
• Photos are converted on your device and are never uploaded. Details are in the privacy policy.

3. Free creations, purchase and restoring

The app is free, and all 100 built-in designs are free with no ads. Photo and Camera share 3 free creations per device. A creation counts only when a new picture is actually created from a photo and saved; previewing, comparing levels or canceling does not count. The remaining number is shown on the home screen as Free photo creations left.

After the free creations are used, making a new picture from a photo shows a short grown-up check (an addition question) and then the purchase screen. The one-time purchase Unlimited photo coloring removes the limit on this Apple Account. It is not a subscription, there is nothing to cancel, and the price in your local currency is shown on that screen. Everything you already have stays available without buying anything.

Restoring on another device or after reinstalling

Open Settings (the gear on the home screen), find Purchase and restore and tap Restore purchases. Make sure the device is signed in to the same Apple Account that made the purchase. Family Sharing is not offered for this purchase.

If the purchase screen says the price is unavailable

This usually means the App Store could not be reached. Check your connection and tap Retry. If you already bought it, tap Restore purchases.

Refunds

Purchases are made through Apple, so refund requests go to Apple at reportaproblem.apple.com. The developer cannot issue refunds directly.

Note: the free-creation count is stored on the device. Deleting pictures does not give free creations back, and deleting and reinstalling the app resets the app's local data.

4. Saved pictures, replay and deleting

• Continue on the home screen reopens the picture you were working on. All unfinished pictures are under In Progress.
• Completed pictures appear under Finished. Open one to watch the Replay, choose Paint again to start a fresh copy while keeping the finished original, or tap Save to Photos.
• Save to Photos asks once for permission to add pictures to your photo library and saves a clean image without the numbers. If saving fails, open your device's Settings, find Mochi Color and allow Photos (Add Photos Only).
• To delete, tap Select in In Progress or Finished, choose the pictures and tap the trash button. Deleting a picture in the app does not remove a copy you saved to Photos.
• Pictures live on the device where they were made and do not sync between devices. Deleting the app deletes its pictures, so save the ones you want to keep to Photos first.

5. Sound, music and vibration

In Settings you can adjust Sound and Sound volume (the pops), Music and Music volume, or switch everything off with Mute all. Try sound plays one pop so you can check the level.

• The device's Silent switch and volume buttons also affect playback.
• Bubble vibration is a light tap when a bubble pops. It is available on iPhone only and can be turned off in Settings.
• Bubbles and the completion replay stay animated even when sound is muted.

6. Reporting a problem

Email mochicolor.app@gmail.com with:

• Your device model and iOS version
• The Mochi Color version (shown at the bottom of the App Store listing)
• What you tried, what you expected, and what happened instead, with any message text shown on screen

Please do not attach children's photos, saved artwork files or other personal information unless it is needed and we have agreed on it first.

If the app will not open, first restart the device. Avoid deleting the app as a troubleshooting step, because that removes its saved pictures.

7. Credits

• Bubble pop sound: "Bubble Pop SFX" by sarooptech on Freesound, released under CC0 1.0.
• Background music composed for Mochi Color.
• Website fonts: Fredoka and Nunito, used under the SIL Open Font License.
• Apple, iPhone, iPad, App Store, iCloud and Face ID are trademarks of Apple Inc.

Use of the app is governed by Apple's Licensed Application End User License Agreement.